Shipping & Returns

SHIPPING & DELIVERY

We currently ship to Ireland, the European Union, the United Kingdom, the United States and Canada.

Shipping Costs

Free Shipping

Orders are typically dispatched within 2–3 business days.

Estimated Delivery Times

Please note that delivery times are estimates only and may vary depending on the destination, customs processing, weather conditions or courier delays.

Customs, Taxes & Import Fees

Orders delivered outside the European Union may be subject to customs duties, import taxes or other local charges upon arrival in the destination country. These charges are determined by your local customs authority and are the responsibility of the customer.

If customs charges are refused and the parcel is returned to us, we will refund the value of the returned items, less any costs incurred in returning the parcel. These may include the original shipping cost, return shipping charges, customs fees and any carrier or handling charges.

RETURNS

If you're not completely satisfied with your purchase, you may request a return within 14 days of receiving your order.

To request a return, please email info@anemisconcept.com quoting your order number.

Once your return has been approved, please send the item back in its original condition and packaging using a tracked postal service. We recommend keeping your proof of postage until your return has been processed.

Unless the item is faulty or we have sent you the wrong product, the cost of return shipping is the responsibility of the customer.

Returned items must be unworn, unused and returned in their original packaging.

Once we receive and inspect your return, we will process your refund to your original payment method. Please note that it may take several business days for the refund to appear in your account, depending on your payment provider.

Faulty or Incorrect Items

If you receive a faulty, damaged or incorrect item, please contact us at info@anemisconcept.com as soon as possible, quoting your order number and including photographs where applicable. We will work with you to resolve the issue as quickly as possible.