Need help?
Frequently Asked Questions
We currently ship to Ireland, the EU, the UK, the USA, and Canada.
For more information about shipping costs and delivery times, please visit our Shipping & Returns page.
Orders are usually dispatched within 2 business days.
Estimated delivery times:
- Ireland & UK: 2–3 business days
- Europe: 3–4 business days
- USA & Canada: 5–6 business days
Please note that delivery times are estimates and may vary during busy periods or due to customs processing.
Yes we do.
- Ireland: Free shipping on orders over €100
- EU & UK: Free shipping on orders over €120
- USA & Canada: Free shipping on orders over €140
Orders delivered outside the European Union may be subject to customs duties, import taxes, or other local charges. These fees are determined by your local customs authority and are the responsibility of the customer.
Eligible items may be returned within 14 days of delivery, provided they are unworn and returned in their original packaging with all tags attached.
Please note that earrings cannot be returned for hygiene reasons unless they are faulty.
For full details, please see our Shipping & Returns page.
Yes. Every piece in our collection is designed and handcrafted by independent Greek jewellery designers.
Because each item is handmade, slight variations in colour, finish, texture, or dimensions are part of its unique character and should not be considered defects.
The reality is that every material has its own unique characteristics and care requirements. While some materials are naturally more resistant to water and tarnishing than others, no jewellery is entirely maintenance-free.
We strongly recommend removing your jewellery before swimming, showering, exercising, or exposing it to perfumes, lotions, and household chemicals. Taking these simple precautions will help preserve its beauty and extend its lifespan.
For detailed care instructions for the materials used in our collections, please visit our Jewellery Care page.
Absolutely. Our jewellery is beautifully packaged and ready for gifting. If you're sending a gift directly to the recipient, simply enter their delivery address at checkout.
We can include a handwritten message on a beautiful Anemis card and won't include pricing information in the parcel.
If you can't find the answer you're looking for, please get in touch with us at info@anemisconcept.com. We'll be happy to help and will do our best to respond within 2 business days.





